Vacancies

Conference & Client Account Co-ordinator

Redcliffe Training Associates Limited is a successful and highly regarded finance training and conference provider with a blue chip client list. Due to its success the position of Conference & Client Account Co-ordinator has become available.

You will have responsibility for the “cradle to grave” co-ordination and all-round production of conferences. This involves creating the shape and possibly the content of the event itself. A high degree of meticulous research, planning and managing is central to the role. It will also require marketing and commercial acumen.

Experience of organising conferences is a must (ideally 1 – 3 years of experience – production and logistics) and a genuine interest in the financial world would be particularly advantageous.

You will play a large part in attracting relevant speakers and building relationships with industry people in order to be aware of the topics and influences that could potentially translate into a compelling, rewarding and successful conference.

The role is governed by deadlines and an innate ability to capture the imagination of our target audience.

Working for Redcliffe Training as the Conference & Client Account Co-ordinator can be an exciting and rewarding career role for a professional and extremely well organised person with the right blend of skills and experience.

You will also be required to market our range of training courses and webinars.

The successful candidate will be working in a small but very busy office environment with a hard working team focused on meeting deadlines and demands.

The successful candidate will work for a great company which encourages ideas and where everyone feels part of a successful team. They will be actively encouraged to make the role their own by being enterprising, hardworking and client centred. The position requires intelligence, diligence, accuracy and the candidate must have the ability to think for themselves and thrive under pressure.

The successful candidate will report to the Director of Sales and Marketing who will provide full and on-going support but who will also expect to see desire and enthusiasm from the successful candidate to work using their own initiative. The candidate will also work closely with other team members.

Conference Production Duties

  • Planning and organising a conference 9-12 months in advance from “cradle to grave”
  • Resourcing market leading speakers from cold
    • to identify, invite by telephone and secure industry experts as speakers
  • Handling all elements of the speaker acquisition process
    • Speaker invites
    • Pre conference communication
  • Liaising with confirmed speakers and/or their PA’s
    • Ensuring speaker presentations and their professional biographies / CVs are received in advance of the event
  • Creating conference marketing materials
    • Conference outlines (it is very important that these are produced several months in advance)
    • E-based marketing materials
  • Researching / identifying and proposing innovative ideas for topics on conferences
    • Monitoring the business environment / press
    • Keeping up-to-date with trends in the market
  • Liaising with the marketing departments of speaking companies
    • Ensuring the event is marketed internally and to their clients
    • Offering paid for sponsorship
  • Attracting paid for sponsorship
    • Identifying potential paying sponsors and marketing the sponsorship opportunity
    • Liaising with sponsors pre and post event
  • Dealing with suppliers
    • Venues
    • Printers
  • Creating conference materials for the participants
    • Building speaker presentations in to manuals for the participants
  • Carrying out and managing all pre-conference administration issues
  • Carrying out and managing all post-conference administration issues
    • speaker thank you emails
    • post-conference participant requests

Other Duties

  • Creating from scratch and managing client databases (20% – 80% of the role depending on the life cycle of a conference and its related workload)
    • Researching websites, articles and publications and adding appropriate contacts to our databases
    • Maintaining accurate and up-to-date records on our databases
    • The on-going visiting of client websites to obtain new contacts to add to our databases
    • Telephoning companies / contacts to verify contact data on our databases
  • Updating the company and third party websites with conference details
  • Updating our presence on Social Media sites
  • Assisting with the marketing of Redcliffe training courses and conferences
    • Initiating marketing e-shots to contacts on databases
    • verifying all bounces from e-shots and updating contact details on our databases
    • processing bookings for courses and conferences from e-shots
  • Updating marketing materials
  • Sending conference joining instructions
  • Assisting on the day of a conference
    • Meeting and greeting speakers
    • Ensuring that conference room is set-up as per our specification
    • Problem solving
    • Assisting with the registration of participants
    • Assisting with the smooth running of the event
  • Answering incoming calls (dealing with queries, transferring and advising)
  • Assisting with preparing and organising in-house courses and other projects
  • Plus any other duties to assist the department

Required skills and personal attributes

  • Excellent use of all Microsoft Office applications (MS Publisher or other design programmes such as Photoshop will be useful)
  • Excellent written and spoken English
  • Must have excellent listening skills
  • Must be extremely well organised
  • Must have a good eye for detail
  • Must be accurate and diligent
  • Must be a quick learner
  • Must be enterprising and commercial
  • Must be hard working and proactive
  • Must be focussed on the client
  • Must be enthusiastic with a “can do” attitude
  • Ideally 1 + years conference experience (production and logistics)
  • Proven research and analytical skills with the ability to assimilate complex information quickly
  • The ability to “think outside of the box”
  • Strong time management skills – the ability to work under pressure, to challenging deadlines and the ability to manage own workload and prioritise and work
  • Strong interpersonal skills, with the ability to build relationships with people at all levels, both within and outside the company
  • Must be enterprising and entrepreneurial with a creative flair
  • Leadership skills – the ability to set out and deliver a vision for our events, whilst working through others
  • Strong and confident telephone manner with the ability to cold call senior executives in the market

 

To Apply:

Please send your CV for the attention of Andy Packer, Director of Sales & Marketing: andrewpacker@redcliffetraining.co.uk

 

Administration Assistant

Redcliffe Training Associates Limited is a highly regarded finance training and conference provider with a blue chip client list. Due to its success the position of Office Junior/ Administration Assistant has become available.

The successful candidate will be working in a small but very busy office environment with a hard working team focusing on meeting deadlines.

The successful candidate will work for a great company which encourages ideas and where everyone feels part of a successful team. They will be actively encouraged to make the role their own by being enterprising, hardworking and client centred. The position requires intelligence, diligence, accuracy and the ability to think for themselves.

The candidate will report to the Director of Sales and Marketing but will also be working closely with our Client Services & Administration Manager. Full and on-going support will be provided but the candidate will be expected to display desire and enthusiasm and use their own initiative.

Duties

  • Managing client databases (at least 50% of the role)
    • Researching websites, articles and publications and adding appropriate contacts to our databases
    • Maintaining accurate and up-to-date records on our databases
    • The on-going visiting of client websites to obtain new contacts to add to our databases
    • Telephoning companies / contacts to verify contact data on our databases
  • Managing / Updating websites
    • Maintaining the accuracy of the company’s website
    • Maintaining the accuracy of websites that our services are advertised
    • Updating websites with course and conference details
  • Updating our presence on Social Media sites including LinkedIn and YouTube
  • Assisting with the marketing of Redcliffe training courses and conferences
    • Initiating e-shots to contacts on databases
    • verifying all bounces from e-shots and updating contact details on our databases
    • processing bookings for courses and conferences from e-shots
  • Initiating hard-copy mail-shots (directly from the office or liaising with a mailing house)
  • Updating marketing materials
  • Sending course and conference joining instructions
  • Dealing with suppliers by telephone and email
  • Assisting on the day of a conference
    • Assisting with the registration of participants
    • Assisting with the smooth running of the event
  • Assisting on the day of a training course
    • Meeting and greeting participants
    • Ensuring that training rooms are set-up
    • Problem solving
  • Answering incoming calls (dealing with queries, transferring and advising)
  • Obtaining visas for our trainers from various Embassies
  • Going to the bank to pay in cheques
  • Assisting with preparing and organising in-house courses and other projects
  • Plus any other duties to assist the department

Required skills and personal attributes

  • Excellent use of all Microsoft Office applications (MS Publisher or other design programmes such as Photoshop will be useful)
  • Excellent written and spoken English
  • Excellent listening skills
  • Must be extremely well organised
  • The ability to manage own workload, prioritise and work/keep to deadlines
  • Must have a good eye for detail
  • Must have a “can do” attitude
  • Must be accurate and diligent
  • Must be a quick learner
  • Must be enterprising
  • Must be hard working and proactive
  • Must be focussed on the client

 

To Apply:

Please send your CV for the attention of Andy Packer, Director of Sales & Marketing: andrewpacker@redcliffetraining.co.uk

 

Sales & Marketing roles

Please contact Andy Packer, Director of Sales & Marketing: andrewpacker@redcliffetraining.co.uk